IT Support Officer

ABOUT THE ROLE:

The role of the IT Support Officer will be to provide administrative and technical support to specific ICT operations in the administration of Service Desk applications- Jira, and other relevant IT systems as required.
This position would be suitable for someone with experience in the maintenance and rollout of Information Technology support administration in the not-for-profit sector.

Qualifications

• Ideally Tertiary qualifications in Information Technology/ Computer Science

• Proven IT experience

Key Knowledge Areas

• Previous experience in a network administrator position

• Ability to offer technical support to Level 1 to Level 3 queries

Desirable

• Knowledge of Carelink Plus™ – or similar client management system

• Knowledge of MYOB

For more information about the role download the POSITION DESCRIPTION.

For any questions or further information about the role, please contact our People and Culture team on the details below.